Responsible for receiving, monitoring and processing customer requests in a prompt and timely manner, with emphasis on accuracy and professionalism, interface with other departments to ensure customer requests are processed as promised, perform positive call closure to ensure customer satisfaction, provide feedback and input on how to handle service requests, review all o

Answer incoming calls in a professional, accurate, timely and courteous manner. Ascertain the nature of the call and record information in the Communication Log. Look up member information using proprietary ASH systems and provide information to the caller. Forward logs requiring further research to the appropriate department. Transfer callers to the appropriate queue if

Data entry of authorization requests from Providers, including but not limited to Treatment Authorizations Requests, Out of Network invoices, Retroactive Requests, Outpatient Authorization Requests, Day Service Requests, Therapeutic Behavioral Services, Intensive Home Based Services, Therapeutic Foster Care Requests, Treatment Plans, Claims Assessments, Inpatient and Outp

As a Call Center Supervisor, you will Work with the Call Center Manager to determine call center operational strategies by conducting needs assessment, performance reviews, and capacity planning. Work with the Call Center Manager to determine call center operational strategies by conducting needs assessment, performance reviews, and capacity planning. Establish technical

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments networ

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's f

Customer Service Representative I Job Locations US CA Torrance ID 2024 3779 Category Customer Service/Support Position Type Regular Full Time Introduction Come move the world with us! Wake up each day to be part of a global movement .A movement tomake an impact. A movement togo for it!A movement toprovide best in class solutions. A movement to beempowered. A movement todo

Simpson Strong Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong Tie an i

Contact Center Management is responsible for ensuring outstanding and professional member service via Contact Center channels (phone, chat, email). Management engages with both Travis Credit Union (TCU) members and TCU leadership in delivering member support. Excellence of customer service is the basis of TCU's strategy and organization. Profile Oversees and directs the d

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

Tricon Residential Inc. (NYSE TCN, TSX TCN) is anownerand operatorofa growing portfolioof morethan 38,000 single family rental homes in the U.S.Sun Beltand multi familyapartmentsin Canada.Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy.We provide high quality rental housing options

Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experi

Be knowledgeable of company products/services. Assist callers with inquiries and appointment settings. Update files. Communicate using scripts with customers. Record conversations in the database. Remain professional and welcoming during calls. Search through leads to identify potential clients. Employee benefits include medical, dental, and vision insurance, life insuran

The Nationwide Representative I has the primary responsibility of being a guest advocate for all delivery related activities associated with Nationwide such as order adjustments, scheduling, follow ups, reschedules, load out issues, returns, claims, and service disruptions. They need to monitor and track shipments within the Nationwide delivery network and support departm